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Every employee of LoanPointUSA is dedicated to providing the best customer service. For immediate answers to your questions, refer to our FAQ page. For loan inquiries and other questions, please contact us:

Phone Number

Phone Number:

1-800-351-8820

Fax Number

Fax Number:

Customer Service

1-800-351-8830

Lending

1-877-858-8721

Business Hours

Business Hours:

Customer Service

7am to 4pm MST

Lending

  • 6am to 7pm MST Monday thru Friday
  • 6am to 5pm MST Saturday
  • 8am to 7pm MST Sunday
 

Testimonials

I just wanted to tell you that Jay did an amazing job. I am in Customer Service myself and whenever I come across a very good Customer Service Rep, I make sure their boss knows it. Jay made me feel very good about the loan and explained all the terms in great detail. He did a GREAT job.

—Colleen O., Roseville, CA

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Affiliations:

CFEF, Community Financial Education Foundation OLA, Online Lenders Alliance