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Announcements

Announcements include Bank holidays, available new products, and new website features.

2010 Bank Holidays

New Year’s DayFriday, January 1
Martin Luther King Day  Monday, January 18
President’ DayMonday, February 15
Memorial DayMonday, May 31
Independence DayMonday, July 5 (observed)
Labor DayMonday, September 6
Columbus DayMonday, October 11
Veteran’s DayThursday, November 11
Thanksgiving DayThursday, November 25
Christmas DaySaturday, December 25

12-10-09 Newly Updated Preferred Customer Program brings more benefits to our customers

Limited time offer, starting on 12/10/2009; as a customer in good standing, not only will you be able to skip the application process for your next loan, you’ll have the opportunity to receive a discount up to 10% off your loan fees along with other great benefits. Learn more about our Updated Preferred Customer Program.

6-30-09 Preferred Customer Program makes it easier than ever to get a new loan

LoanPointUSA’s Preferred Customer Program allows customers in good standing to receive another loan without repeating the application process. We’ll use the information from your previous loan, then verify with you that it’s still accurate. As a Preferred Customer, you may be eligible for a new, higher loan amount.

This is just our way of saying “Thanks, we appreciate your business.”

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4-17-09 Dishonest Websites Found

In the past two weeks, it has come to our attention that some companies have been using a dishonest business practice to take advantage of our name. By using a variation of our name, LoanPointUSA, they appear in search results and will direct you to a phony website bearing our name. We are taking steps to stop this deceitful practice. If you are directed to a suspect site, please notify us at customerservice@loanpointusa.com or call us at 1-800-351-8820.

4-02-09 New Limit for New Customers

Sometimes you need access to more cash during a short-term emergency, so LoanPointUSA is increasing the loan limit for first-time borrowers to $600. New customers must meet eligibility requirements in order to qualify.

2-20-09 New Website

LoanPointUSA launches its new website with enhanced navigation and more user-friendly features. You can manage your account online or apply for a new loan. We appreciate any feedback you may have regarding our new website.

 

Testimonials

I want to let you know that as a first-time customer with Loan Point USA, I was very impressed by the quick and courteous response and service I received. Kenneth, you were very professional and took the time to address all of my questions in a thorough and patient manner. I am looking forward to a long-term relationship with Loan Point USA. Again, thank you for your assistance.

I work in the customer service industry and Gavin showed excellent skills because he was really patient and thorough. I just want to make sure that he is recognized for his efforts.

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CFEF, Community Financial Education Foundation OLA, Online Lenders Alliance